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🏠 Queensland Rental Law Changes – What Property Owners Need to Know (Effective May 2025)

  • Writer: ACJ Property
    ACJ Property
  • 6 days ago
  • 2 min read



📌 Overview


If you’re a property investor, landlord, or tenant in Queensland, the new rental law changes that took effect on 1 May 2025 are crucial to understand.

These updates—passed under the Residential Tenancies and Rooming Accommodation and Other Legislation Amendment Act 2024—bring new requirements for rental applications, rent payment transparency, tenant requests for property changes, and data privacy.

At ACJ Property, our goal is to help you stay compliant, protect your investment, and ensure you're operating within the law—without the confusion.


🔍 What Are the New Rental Laws in Queensland?


Here’s a clear breakdown of the most important changes affecting rental property owners and managers:


✅ 1. Standardised Rental Application Forms

From 1 May 2025, Form 22 (for general tenancies) and Form R22 (for rooming accommodation) must be used for all new applications.

  • Landlords must offer at least two ways to submit a rental application.

  • One method must be free of charge to the tenant.

📎 Why this matters: This aims to make the application process fairer and more accessible for tenants, while also creating consistency across agencies and landlords.

✅ 2. Disclosure of Rent Payment Incentives

Landlords and property managers must now disclose any financial benefits they receive from a rent payment method offered to tenants.

💡 Tip for landlords: If you’re using third-party platforms or apps for rent collection, check if referral fees or transaction rebates apply.

✅ 3. Tenants Can Request Changes Using Form 23

Tenants now have the legal right to request:

  • Installation of fixtures

  • Minor structural changes

  • Accessibility improvements

Property owners have 28 days to respond, and cannot unreasonably refuse.


✅ 4. New Rules on Personal Information

There are now strict limits on the collection, storage, and disposal of tenant personal information.

  • Landlords must only collect necessary information

  • Data must be stored securely

  • Once no longer required, it must be safely deleted or destroyed

🔐 This aligns with growing focus on privacy laws across Australia.

✅ 5. New Offences and Penalties Introduced

Several new penalty provisions have been added to the Residential Tenancies Act. This includes fines for:

  • Not using the correct forms

  • Failing to disclose financial benefits

  • Mishandling personal information

  • Not responding to Form 23 requests within 28 days



💼 What Landlords Should Do Next

If you self-manage your property or work with an outdated property manager, now is the time to:

  • Review your rental application forms and leasing process

  • Ensure your record-keeping is compliant with the new privacy rules

  • Be prepared for maintenance requests or tenant-initiated changes

  • Talk to a licensed property manager about compliance planning


💬 How ACJ Property Is Supporting Landlords

We’ve already implemented the May 2025 rental law changes across all properties we manage in:

  • Southport

  • Broadwater

  • Gold Coast CBD

  • And throughout South East Queensland


Our systems are updated, our team is trained, and our clients are already covered.

If you're not yet with us and want confidence in your compliance—we’re here to help.


📞 Book a Free Compliance Check Today


If you'd like help reviewing your lease documents, application process, or property compliance, we're happy to help. No sales pressure—just clear guidance.


📍 ACJ Property – Gold Coast

📞 07 5623 8116




 
 
 

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